Refund Policy

At Sanjeevani Resorts, we strive to provide an exceptional experience for all our guests. We understand that plans can change, and we aim to make the refund process as straightforward as possible. This Refund Policy outlines the terms and conditions under which refunds are granted for bookings made through our website, sanjeevaniresorts.com. Please read this policy carefully.

Reservation Cancellations

Standard Bookings

  • Cancellation More Than 14 Days Before Check-In: Full refund of the booking amount, minus a processing fee of 5%.
  • Cancellation Between 7 to 14 Days Before Check-In: 50% refund of the booking amount.
  • Cancellation Less Than 7 Days Before Check-In: No refund will be provided.

Promotional or Non-Refundable Rates

Bookings made under special promotions or non-refundable rates are not eligible for a refund. Please refer to the terms and conditions of the specific offer at the time of booking.

Early Departures and No-Shows

  • Early Departures: No refunds will be issued for early departures once the stay has commenced.
  • No-Shows: Guests who do not show up for their reservation will not be eligible for a refund.

Modifications to Reservations

If you need to modify your reservation dates, please contact us at [email protected]. Modification requests are subject to availability and may incur additional charges. Changes made within the non-refundable period may not be eligible for a refund.

Special Circumstances

In the event of extenuating circumstances, such as natural disasters, medical emergencies, or other unforeseen events, we may offer a refund or reschedule your stay at our discretion. Please contact our customer service team for assistance.

Refund Process

  • Requesting a Refund: To request a refund, please email us at [email protected] with your booking details and the reason for cancellation.
  • Processing Time: Refunds are processed within 10-15 business days from the date of approval.
  • Refund Method: Refunds will be issued to the original method of payment used at the time of booking.

Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact us at:

Sanjeevani Resorts

Thank you for choosing Sanjeevani Resorts. We appreciate your understanding and cooperation with our refund policy and look forward to welcoming you soon.